Upholding An Elite Reputation

‍Denver Real Estate Moguls
Denver, Colorado

VeriFast gives us another avenue to help our clients, who are grateful to see we’re going the extra mile for them to get the correct information, which is especially important following the moratorium on rents.  Sean J. Gilliland, CEO of Denver Real Estate Moguls

Denver Real Estate Moguls s is a full-service residential brokerage specializing in real-estate investments, home buying and selling, property management, and short sale/foreclosure negotiation in the Denver area. CEO Sean J. Gilliland says “We’re a smaller boutique company, right by the capitol in Denver, managing a few hundred units. More than anything, our customer service stands out, and we work with many realtors and don’t do much advertising. Instead, we rely on word-of-mouth.” Denver Real Estate Moguls is a well-respected property company in the Denver area. As a boutique firm, they rely on word-of-mouth and a strong relationship with realtors, contractors, and homeowners in their community to keep up their reputation and strong word-of-mouth. Especially proud of their customer service, they go the extra mile for their renters, contractors, and clients, and found the standard-issue credit check overly simplistic and useless for really understanding a client’s needs or trustworthiness.

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“You never know if someone’s sending you a fake bank statement or not, and even if it’s legit, you don’t know how they’re spending their money,” says Gilliland. “With a credit check, you can’t spot their pattern of payment history or if they’re making their rent payments. There’s no confidence.”

And when you rely on reputation and recommendations as much as Denver Real Estate Moguls, you have to be able to trust your renters, as one bad choice can hurt. In 2021, Denver Real Estate Moguls decided to implement a new solution. Gilliland had heard of VeriFast, “I’d flown out to Vegas and given speeches on the Denver market for some time and I heard about a company working on a new approach.” Gilliland and his staff were especially pleased with VeriFast’s adaptability. “We’re proud to be the very first VeriFast vendor in the US. Since there are a couple different ways to set up VeriFast, we could adapt the system to suit our needs.” Even with a trusted company like Denver Real Estate Moguls, tenants sometimes try something desperate. But with VeriFast, Gilliland says, “We get actual bank accounts rather than a falsified statement.”  And that trust goes both ways. “VeriFast provides us an extra statement to make to clients to show we’re going above and beyond when performing due diligence.”

Moreover, VeriFast gives property owners a chance to make reasonable, fully informed decisions about their tenants, offering much more information than a simple credit check. Choosing an unreliable tenant based on a misleading credit report is just as unfortunate as rejecting a responsible tenant without understanding their full fiscal situation. “VeriFast itemizes the client’s financial history and creates more visibility,” says President Gilliland.

With VeriFast providing so much information about every applicant, property owners and managers can understand each applicant’s entire fiscal situation, allowing them to be more fair and deliberate in who they accept. This helps companies like Denver Real Estate Moguls maintain their reputation for thoughtful and dedicated customer service. With VeriFast providing so much information about every applicant, property owners and managers can understand each applicant’s entire fiscal situation, allowing them to be more fair and deliberate in who they accept. This helps companies like Denver Real Estate Moguls maintain their reputation for thoughtful and dedicated customer service. When cultivating respect and confidence in one’s field, it is important to develop a reputation for high standards — for one’s own business practices and the quality of one’s clients. VeriFast allows Denver Real Estate Moguls to meet such a high standard, its full view of customer finances empowering the staff to do right by their investors and clients alike. “We like it a lot,” says Gilliland. “I was excited since I first heard about VeriFast and today it gives us a great new option to confirm our clients’ backgrounds.”